What do you do in your life or workplace when confronted by difficult people? On this episode of Aim Higher, we discuss how to handle the challenging people in our lives.
Author: Skip Prichard
How to lead with decency and fairness in a world turned mean
Have we lost our sense of decency in a world that has turned mean? David Bodanis shows a better path, one that starts with fairness and then decency.
How to Develop Your Team’s Emotional Intelligence
EQ is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships empathetically. Here’s how to develop team EQ.
How to Discover Your Organization’s Deep Purpose
I’m a passionate believer in purpose. Whether personal or corporate, purpose fuels us in a way that is difficult to describe. Ranjay Gulati is the former head of the Organizational Behavior unit at Harvard Business School. He is an author, speaker, and frequent media guest. His book, , is written after extensive research on the […]
3 dysfunctional behaviors leaders use to avoid discomfort
Three Dysfunctional Behaviors The three dysfunctional behaviors that leaders use to avoid discomfort are avoidance, appeasing, and aggression. Avoiders say “We’re all adults” and “I shouldn’t have to tell them.” Appeasers justify high-conflict behavior because “they are a high performer” or “they have seniority.” Aggressors retaliate and say “I didn’t ask you to work […]
