Three Dysfunctional Behaviors The three dysfunctional behaviors that leaders use to avoid discomfort are avoidance, appeasing, and aggression. Avoiders say “We’re all adults” and “I shouldn’t have to tell them.” Appeasers justify high-conflict behavior because “they are a high performer” or “they have seniority.” Aggressors retaliate and say “I didn’t ask you to work […]
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