Jim Karrh shares how to build a message that is memorable, interesting, and built to share. This is what customers want to hear.
Tag: Conversation
How to Control the Conversation
Two conversational experts share tactics to control conversations improving your persuasive and leadership skills. Learn how charm, deflect and defend
Are Your Conversations Worth Having?
Leadership conversations are a critical part of conducting business and leading teams. Here’s your guide to conversations worth having.
1 Japanese Business Skill We Should All Master
There are many admirable qualities of Japanese business leaders, but 1 in particular we should all learn from.
Phrases to Defuse Difficult Workplace Situations
Use these phrases to defuse escalating situations. Avoid an unnecessary crisis and turn the situation around with the proper words. Here’s how.