Your brand can grow through strategic and innovative collaboration. How provocative leadership can increase your business profits.
Tag: customer experience
Fuel a Lifelong Love Affair with Your Customers
Consumers are changing! If you want growth, know the transformational customer. Tara-Nicholle Nelson shares how to transform the customer experience.
Lessons from United Airlines: 6 Steps For When Your PR Fails
Leadership lessons from the PR mistakes of United Airlines after forcibly removing a passenger.
Do Your Customers Get a Standing Ovation?
If you want your customers to feel valued, give them a standing ovation. Chip Bell shares customer service techniques to wow.
3 Unconventional Ways to Provide Stand Out Customer Service
3 surprising ways that you can provide incredible customer service. Monika Götzmann shares unconventional tactics to provide winning customer service.