Interview with expert Scott McKain on evolving from distinguished to iconic in business, and the continuous journey of improvement.
Tag: Customer Service
3 Words You Want to Hear from Every Customer
Customer service expert Shep Hyken shares ways to create repeat, loyal customers who are happy to recommend your business.
Aim Higher: Making Failure Fantastic with Mark Sanborn
Leadership expert Mark Sanborn joins the Aim Higher podcast to talk about turning around customer service failures. Learn how to turn negative into positive.
Aim Higher: Creating Amazing Customer Experiences
Shep Hyken joins Aim Higher to talk about creating amazing customer experiences. Take your customer service to a whole new level.
10 Elements of an Outstanding Customer Service Culture
Customer service expert Micah Solomon outlines ten ways to create an outstanding customer service culture.
