Three Dysfunctional Behaviors The three dysfunctional behaviors that leaders use to avoid discomfort are avoidance, appeasing, and aggression. Avoiders say “We’re all adults” and “I shouldn’t have to tell them.” Appeasers justify high-conflict behavior because “they are a high performer” or “they have seniority.” Aggressors retaliate and say “I didn’t ask you to work […]
Tag: Marlene Chism
How to Stop Avoiding and Start Leading
Conflict to Courage No one likes conflict, especially in the workplace, but avoiding it can lead to bigger issues that, if left unresolved, can negatively impact your team and your business. However, conflict isn’t the problem; mismanagement is. Leaders unintentionally mismanage conflict when they turn towards coping mechanisms and patterns like aggression, avoidance, and appeasing. […]
