Discover how internal alignment, employee engagement, and values-driven leadership form the foundation of a successful CX strategy.
Category: Books & Authors
rethinking how we solve problems
Doug Hall isn’t interested in putting out fires. He’s focused on eliminating the spark. As founder of Eureka! Ranch and Brain Brew Distillery, Hall has helped organizations rethink how they approach problems—before they become crises. With roots as a chemical engineer and a rapid rise to Master Marketing Inventor at Procter & Gamble, Hall’s journey […]
Are you a mentally strong leader?
Scott Mautz’s The Mentally Strong Leader offers tools to build resilience, regulate emotions, and develop key leadership mental muscles.
The Risks and Traps of Decision-Making
Explore Nuala Walsh’s insights on human decision risk and how to make smarter decisions in her book “Tune In.” Learn strategies to improve judgment.
Navigating the New Age of Conflict
William Ury discusses conflict resolution and leadership in “POSSIBLE: How We Survive and Thrive in an Age of Conflict.”
